| Referral Criteria
· 4-12 years old (primary school)
· Refugee torture/ trauma background
No acute crisis referrals will be accepted. QPASTT is not a crisis service. Other services such as Queensland Police, Queensland Ambulance, Department of Child Safety, Hospitals and GP’s should be referred to in the event of a crisis or emergency.
Please Note: QPASTT will not accept any referrals where the parents/guardians have not been consulted and where their consent and agreement for the referral has not been gained. Referrers must indicate the parent’s/guardian’s consent on the referral form.
How to refer
To make a referral to QPASTT fill out the referral form in all sections and in as much detail as possible and forward to QPASTT by fax or post. Referral forms are available to download from under ‘How to refer’ page. Alternatively, you can phone QPASTT on 3391 6677 and ask to speak with the on-duty counsellor.
Download Tips on Using Interpreters.
Filling in the referral form:
Be as specific as possible about the reason/s for referral. For example, rather than say that a child is disruptive or has behavioural problems please specify the behaviours you identify as disruptive and give some indication of the frequency or severity of the behaviour or distress observed. Please also include information from your consultation with parents.
What happens after I make a referral?
· Once a referral is received a children’s counsellor will contact the referrer to discuss it further.
· QPASTT Administrative staff will phone to arrange an Intake appointment with the parents/guardians. (Depending on the number of new referrals there can sometimes be a wait for an Intake appointment. Intakes will be prioritised where necessary).
· After the Intake appointment, if it is appropriate, a consultation block of 3 weekly sessions will be offered to allow for initial assessment with the child.
· Following this a decision is made in collaboration with the family about the most appropriate intervention. Not all cases will result in ‘one-to-one’ counselling with the child,
in some cases it could be that a referral is made to another service, or that the intervention is with the parent/guardian or that the whole family is referred for family therapy.
· If the Children’s Program at QPASTT is full, children will be placed on a limited, supported waiting list. The referrer will be advised about the outcome of the referral in writing.
This Intake and Initial Assessment phase can take some time depending on the availability of Intake appointments, the availability of the parents/guardians, and the availability of interpreters. Feel free to contact QPASTT if you are unsure of the progress of a referral you have made. Be aware that QPASTT is bound by confidentiality in relation to disclosure of personal information about clients and will not be able to discuss personal client information without signed consent release forms.
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